Two years later, in 1994, Spencer welcomed with open arms what many consider the biggest, baddest conglomerate on the block: Wal-Mart. The downtown merchants were against Wal-Mart, especially a Wal-Mart superstore, so they brought in a consultant to advise them. After all, local businesses had carried this town. Why should they turn over what they had invested in and built to a national competitor?
“Wal-Mart will be the best thing to ever happen to the businesses in Spencer,” the consultant told them. “If you try to compete with them, you will lose. But if you find a niche they aren’t serving, for instance by providing specialty products or knowledgeable, hands-on service, you will win. Why? Because Wal-Mart will bring more customers to town. It’s that simple.”
The consultant was right. There were losers, most obviously Shopko, which packed up and left town, but business at the downtown merchants has increased significantly since Wal-Mart arrived. Wal-Mart did what the railroad depot had done decades before: it made Spencer a regional destination.
The same year, 1994, the Spencer Public Library entered the modern era. Out went the antiquated book-management system, with its cards, stamps, catalog drawers, checkout bins, late-notice slips, complex filing systems, and of course, dozens and dozens of boxes. In came a fully automated system complete with eight computers. The bins for the cards, where Dewey loved to lounge in the afternoon, were replaced with a circulation computer. Kim’s typewriter, which Dewey had loved as a kitten, fell silent and motionless. We threw a party, pulled all the drawers out of our card catalogs, dumped thousands of cards on the floor, then turned on the one public-access computer that would replace them all. The three card catalog cabinets, with their hundreds of tiny drawers, were sold at auction. I bought one for my house. I keep it in my basement with a 1950s flip-top desk from the Moneta School. The card catalog holds all my craft supplies; the desk holds all Jodi’s papers and artwork from elementary school, which I’ve kept carefully preserved for thirty years.
After the technology update of 1994, people began using the library differently. Before computers, if a student was assigned a report on monkeys, she checked out every book we had on monkeys. Now she did research online and checked out one book. Patron visits to the Spencer Library rose between 1994 and 2006, but only a third as many books were checked out. In 1987, when Dewey arrived, it was common for the book drop to overflow with books. We haven’t had a full drop box in a decade. Our most popular items for checkout are classic movies on DVD—the local video stores don’t carry them—and video games. We have nineteen computers for public use, sixteen with Internet access. Even though we’re small, we are tenth in the number of computers available to patrons in the entire Iowa library system.
A librarian clerk’s job used to involve filing and answering reference questions. Now it’s understanding computers and inputting data. To keep track of usage, the clerk working the circulation desk used to make a hash mark on a piece of paper every time a patron entered the library. You can imagine how accurate that system was, especially when the library was busy and the clerk was answering reference questions. Now we have an electronic clicker that records every person who comes through the door. The checkout system tells us exactly how many books, games, and movies come and go and tracks which items are the most popular and which haven’t been touched in years.
And yet, for all that, the Spencer Public Library remains essentially the same. The carpet is different. The back window, which looked out on the alley, has been plastered over and covered with bookshelves. There’s less wood, fewer drawers, and more electronics. But there are still children’s groups laughing and listening to stories. Middle school students killing time. Older people thumbing through the newspaper. Businessmen reading magazines. This library has never been Carnegie’s quiet cathedral to knowledge, but it’s still a relaxed, and relaxing, place.
And when you walk into the library, you still notice the books: shelf after shelf and row after row of books. The covers may be more colorful, the art more expressive, and the type more contemporary, but in general the books look the same as they did in 1982, and 1962, and 1942. And that’s not going to change. Books have survived television, radio, talking pictures, circulars (early magazines), dailies (early newspapers), Punch and Judy shows, and Shakespeare’s plays. They have survived World War II, the Hundred Years’ War, the Black Death, and the fall of the Roman Empire. They even survived the Dark Ages, when almost no one could read and each book had to be copied by hand. They aren’t going to be killed off by the Internet.