Mindset: The New Psychology of Success

We soon realized that he had not taught us how to recognize when the trout bit the lure (they don’t tug on the line; you have to watch for a bubble in the water), what to do when the trout bit the lure (tug upward), or how to reel the trout in if by some miracle we got that far (pull the fish along the water; do not hoist it into the air). Well, time passed, the mosquitoes bit, but not so the trout. None of the dozen or so of us made the slightest progress. Suddenly, I hit the jackpot. Some careless trout bit hard on my lure and the fisherman, who happened to be right there, talked me through the rest. I had me a rainbow trout.

Reaction #1: My husband, David, came running over beaming with pride and saying, “Life with you is so exciting!”

Reaction #2: That evening when we came into the dining room for dinner, two men came up to my husband and said, “David, how’re you coping?” David looked at them blankly; he had no idea what they were talking about. Of course he didn’t. He was the one who thought my catching the fish was exciting. But I knew exactly what they meant. They had expected him to feel diminished, and they went on to make it clear that that’s exactly what my success had done to them.

Shirk, Cheat, Blame: Not a Recipe for Success

Beyond how traumatic a setback can be in the fixed mindset, this mindset gives you no good recipe for overcoming it. If failure means you lack competence or potential—that you are

a failure—where do you go from there?

In one study, seventh graders told us how they would respond to an academic failure—a poor test grade in a new course. Those with the growth mindset, no big surprise, said they would study harder for the next test. But those with the fixed mindset said they would study less for the next test. If you don’t have the ability, why waste your time? And, they said, they would seriously consider cheating! If you don’t have the ability, they thought, you just have to look for another way.

What’s more, instead of trying to learn from and repair their failures, people with the fixed mindset may simply try to repair their self-esteem. For example, they may go looking for people who are even worse off than they are.

College students, after doing poorly on a test, were given a chance to look at tests of other students. Those in the growth mindset looked at the tests of people who had done far better than they had. As usual, they wanted to correct their deficiency. But students in the fixed mindset chose to look at the tests of people who had done really

poorly. That was their way of feeling better about themselves.

Jim Collins tells in Good to Great of a similar thing in the corporate world. As Procter & Gamble surged into the paper goods business, Scott Paper—which was then the leader—just gave up. Instead of mobilizing themselves and putting up a fight, they said, “Oh, well … at least there are people in the business worse off than we are.”

Another way people with the fixed mindset try to repair their self-esteem after a failure is by assigning blame or making excuses. Let’s return to John McEnroe.

It was never his fault. One time he lost a match because he had a fever. One time he had a backache. One time he fell victim to expectations, another time to the tabloids. One time he lost to a friend because the friend was in love and he wasn’t. One time he ate too close to the match. One time he was too chunky, another time too thin. One time it was too cold, another time too hot. One time he was undertrained, another time overtrained.

His most agonizing loss, and the one that still keeps him up nights, was his loss in the 1984 French Open. Why did he lose after leading Ivan Lendl two sets to none? According to McEnroe, it wasn’t his fault. An NBC cameraman had taken off his headset and a noise started coming from the side of the court.

Not his fault. So he didn’t train to improve his ability to concentrate or his emotional control.

John Wooden, the legendary basketball coach, says you aren’t a failure until you start to blame. What he means is that you can still be in the process of learning from your mistakes until you deny them.

When Enron, the energy giant, failed—toppled by a culture of arrogance—whose fault was it? Not mine, insisted Jeffrey Skilling, the CEO and resident genius. It was the world’s fault. The world did not appreciate what Enron was trying to do. What about the Justice Department’s investigation into massive corporate deception? A “witch hunt.”